Refund Policy
Please review the refund terms below before submitting a request.
01 Refund Timeframe
Refund requests must be submitted within 48 hours of receiving your service. This gives you time to evaluate the service.
02 Non-Refundable Cases
Refunds will not be processed if:
- The service has been used extensively.
- Account credentials have been shared.
- More than 48 hours have passed since you received your service.
03 Eligible Services
All subscription plans are eligible for a refund within the 48-hour timeframe, provided the service has not been extensively used (less than 2 hours of viewing time).
04 How to Request
To request a refund, contact our support team through the contact form with your order details and reason for the refund request.
05 Additional Information
We strive to provide the best possible service to our customers. However, we understand that sometimes a service may not meet your expectations. Our refund policy is designed to provide a fair resolution in such cases.
06 Refund Processing Time
Refund requests are typically processed within 3 to 5 business days. Once approved, the refund will be issued to the original payment method used for the purchase. The time it takes to appear in your account may vary depending on your payment provider.